Cant log in - Guild Wars Forums

darcw0lf · Oct 19, 2010, 05:34 PM // 17:34

I took a break from guild wars for a couple years while playing another MMO, I just came back and now I can't log in.

I went to the website and managed to log in, but the only accounts they have listed for me is a trial city of heroes account from 3 years ago. I've gone through my emails and cant really find anything. I still have the original games with the cd codes and I even managed to dig up a reciept for one of the games. Any clue on what to do?

Lonki · Oct 19, 2010, 06:46 PM // 18:46

Quote:

Originally Posted by darcw0lf

I took a break from guild wars for a couple years while playing another MMO, I just came back and now I can't log in.

I went to the website and managed to log in, but the only accounts they have listed for me is a trial city of heroes account from 3 years ago. I've gone through my emails and cant really find anything. I still have the original games with the cd codes and I even managed to dig up a reciept for one of the games. Any clue on what to do?

1 contact support
2 they will ask your cd keys
3 they will help you
4 ???????????????
5 profit

*Darcy* · Oct 19, 2010, 07:02 PM // 19:02

Lonki's advice is correct. Most likely you never linked your NCSoft account with your Guild Wars account. It is not automatic. Just email [email protected] with LOGIN PROBLEM in the subject line and give them as much info as you can - such as access keys, account ID (email you used to create GW account), owner's name/address/birthdate, character names, creation dates, etc. They will help you.

**cosyfiep** · Oct 19, 2010, 07:02 PM // 19:02

they added new security to the log in...did you remember to enter a character full name in on the screen (besides your loggin id and password).

Oct 19, 2010, 05:34 PM // 17:34	#1
darcw0lf Pre-Searing Cadet Join Date: Oct 2010	Cant log in I took a break from guild wars for a couple years while playing another MMO, I just came back and now I can't log in. I went to the website and managed to log in, but the only accounts they have listed for me is a trial city of heroes account from 3 years ago. I've gone through my emails and cant really find anything. I still have the original games with the cd codes and I even managed to dig up a reciept for one of the games. Any clue on what to do?

Oct 19, 2010, 07:02 PM // 19:02	#3
Darcy Never Too Old Join Date: Jul 2006 Location: Rhode Island where there are no GW contests Guild: Order of First Profession: W/R	Lonki's advice is correct. Most likely you never linked your NCSoft account with your Guild Wars account. It is not automatic. Just email [email protected] with LOGIN PROBLEM in the subject line and give them as much info as you can - such as access keys, account ID (email you used to create GW account), owner's name/address/birthdate, character names, creation dates, etc. They will help you. __________________ That's me, the old stick-in-the-mud non-fun moderator. (and non-understanding, also)

Oct 19, 2010, 07:02 PM // 19:02	#4
cosyfiep are we there yet? Join Date: Dec 2005 Location: in a land far far away Guild: guild? I am supposed to have a guild? Profession: Rt/	they added new security to the log in...did you remember to enter a character full name in on the screen (besides your loggin id and password). __________________ where is the 'all you can eat' cookie bar?